![]() ![]() The reference from the bottom of the email was 'C04453_D001'. VM sent me an email earlier this week advising that they'd be doing maintenance in my area (area 14) today, Friday 8th July 2022, from midnight until 8am but that we'd be "back up and running by 6PM". ![]() If anyone has any suggestions I'd be very grateful. Tracert Tracing route to ģ 13 ms 22 ms 18 ms Ħ 24 ms 24 ms 21 ms 86.uk Ĩ 23 ms 21 ms 26 ms ĩ 23 ms 23 ms 27 ms Every single member of staff has disconnected the call or transferred me to someone else with no warning (presumably so they don't have to deal with it), and to say that I am getting frustrated is an understatement.Īgain, this began after network improvements in my area. I have factory reset the Hub 3.0 four times, powered it on and off again, and run trace routes (log below). I have disabled all firewalls on the router and computers. I have called twice, and to say that the staff by phone have no idea what's happening is an understatement. Mobile phones connected to wi-fi can't load the websites, as soon as I disconnect wi-fi and use phone data the websites load. As far as I can see, all other websites are fine. Virgin Media's own webchat tab won't load. ![]() I can't log in to play Final Fantasy XIV. Yesterday I had network improvements scheduled, midnight to 8am, and since I have been having some issues.Ĭurrently, eu. won't load. ![]()
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